Privacy Policy

Lakshmi Homeopathy respects your privacy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

  • Account & order data: Name, email, phone number, delivery address, and payment-related information when you register or place an order.
  • Usage data: Pages visited, device and browser information, and general usage patterns to improve our site.
  • Communications: Emails or messages you send to us for support or enquiries.

2. How We Use Your Information

  • To process orders, deliver products, and communicate order status.
  • To manage your account and provide customer support.
  • To send order confirmations, shipping updates, and (with your consent) promotional or informational emails.
  • To improve our website, products, and services.
  • To comply with applicable laws and prevent fraud or misuse.

3. Cookies and Similar Technologies

  • We use cookies and similar technologies for session management, preferences, and analytics.
  • You can control cookie settings through your browser; disabling some cookies may affect site functionality.

4. Sharing of Information

  • We may share your delivery and contact details with courier and logistics partners to fulfil orders.
  • Payment information is processed by secure payment providers; we do not store full card details.
  • We do not sell your personal information to third parties for marketing.

5. Data Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is 100% secure; we encourage you to use a strong password and keep your account details confidential.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal data, subject to legal and contractual limits.
  • You may opt out of marketing communications at any time.
  • For requests or questions about your data, contact us using the details on our website.

7. Changes to This Policy

We may update this privacy policy from time to time. The “Last updated” date below will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Governing Law

This policy is governed by the applicable laws of India. For any privacy-related concerns, you may also contact the relevant data protection authority in your jurisdiction.

Last updated: 5 April 2026

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